Knox Matrix draining battery and overheating the phone

[Sergio_Blanco]

Knox Matrix is draining the battery and overheating the phone. Impossible to work that way. I hope that Samsung publish an update soon to fix this. I'm concerned that the battery can start expanding or leaking because it is to hot and i need to keep the phone charging to go thru my work shift. Really bad situation...

[userocyyQoKevk]

Fair. Do you know when the next patch to fix the UI One Version 7 battery issues will be? All of this started once I got that update

[LongHiker]

No clue. No one here has any official information on release dates or features contained.

[userocyyQoKevk]

Is anyone else having that same issue along with the battery drain?

[LongHiker]

@userocyyQoKevk You turn your phone on and off multiple times a day? Is there a reason? This is not typical user behavior. 

[userocyyQoKevk]

Not shutting it down. Just turning off the screen. Earlier turned the screen off once when my phone was at 45% turned screen on 43%, then 41% and so on and so forth

[userocyyQoKevk]

I did several times just to make sure I wasn't loosing my mind

[RobinHood1986]

1. Battery drains super quick

2. Won't charge above 70% for the last 1 hr without battery protection on

#s23ultra

[06081016]

24 Ultra. Since the new update my phone has started to overheat. Im only using GPS, and it's cooler in my car than the outside. The update also changed my pull-down screen, I hate it. Now, it's hard to edit photos because it keeps dragging it down my app/ notification bar. It was never an issue before. Ideally, there would be a way to REVERT THE PROGRAM BACK. Whatever "improvements" that were made are actually detrimental to not only the functionality but the life of my phone.

#24ULTRA

[LeadStarDude]

You can change the pull-down menu panel back to how it was in the panel settings. As far as the battery drain goes, I'm having the same problem.

[RVarga]

Same, since last update battery drains quickly, running hotter than normal. I have battery saver on but it won't allow me to change screen timeout unless I turn off battery saver. A Tiktok-er helped me fix the pull down view but I don't remember how I did it now. Had to reconfigure my pull down options because everything had moved.