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S23+ Overheat Issues

(Topic created: 05-14-2025 04:44 AM)
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LukasWAllen
Asteroid
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Galaxy S23
Hello, I'm new here. If I posted in the wrong spot, don't hesitate to let me know.

My phone keeps overheating with a temp of ~189F when playing non-system-intensive games and it runs constantly at ~65F during system idle. Browsing on Google or Firefox (4 tabs open) tops at ~105F.

All of these temps are with only system background processes.

I am unsure if it's due to One UI 7.0 or not. (I think it is due to the update.)

If anyone has any solutions, please let me know.




9 Replies
Solution
ricketypumpkin
Red Giant
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Galaxy S23
Pretty sure the S23 notoriously ran hot. I vaguely remember when going from my S22 Ultra to the S23 Ultra, just after setting the phone up, it was almost uncomfortably warm.

Nonexistent (for me, at least) on my S24 Ultra and now S25 Ultra. You're on a 2.5-year-old, mid-spec S-series phone that just received Samsung's biggest update since One UI was developed. I'm not telling you what to do, but if I were in your position, I'd back up everything important to me through both Samsung Cloud and Google One, then factory reset my phone. This gives the phone a clean slate with One UI 7 without all your previous settings and customizations. See if it still overheats the way it does now. If so, I'm sorry, friend, but there won't be a solution aside from upgrading; and if it's cooler, then cautiously start restoring one section of your data at a time and testing afterward. Settings and preferences are something I wouldn't restore, as they were set for an entirely different Android version and a drastically altered One UI version.

Worst-case scenario, you lose a bit of time and you're back where you started. That's how I'd handle it. Like I said, not advice, but a potential option.
SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hey LukasWAllen, First off welcome to the community! If you were injured at all by the device please reach out us immediately via 1-800-SAMSUNG! 

 

I believe ricketypumpkin hit the nail on the head! If his suggestion does not help I recommend letting a service technician have a look.

You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.




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Hasnainbeta
Constellation
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Galaxy S23

My s23 ultra extremely heating. To much heating after updating to android 15. Please solve the issue urgently

Turkeylips
Galaxy
Options
Galaxy S23
You need to clear the cache partition for starters
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ghostyboy18
Asteroid
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Galaxy S23
Doing that also didn't work on my s23 Ultra
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S23

Hello Hasnainbeta, welcome to the Samsung Community! I understand your concerns with your device overheating after the recent update. 

Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature: 

https://www.samsung.com/us/support/answer/ANS10002887/

Also try clearing your cache partition like Turkeylips suggested: 

 Power off your device, simultaneously press and hold the power and volume up buttons, Once the Samsung logo appears, release the power button and your device should boot into recovery mode, use the volume buttons to navigate and the power button to select wipe cache partition and restart your device normally

You can try a factory reset on your device, please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002780/

 

If you are still having issues after completing the troubleshooting steps we recommend having the device evaluated by a certified technician:

http://www.samsung.com/us/support/service/location 

 

 

 

 




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Youu
Honored Contributor
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Galaxy S23
Also if you download good guardians from galaxy app store than download thermal guardians it will show you what apps are making your phone hot
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dadogs
Constellation
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Galaxy S23
S22 rebooted and factory reset..trying to get help from account team to see if there is any cloud data thqt can be restored, but I dont know the account because the phone factory reset
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dadogs
Constellation
Options
Galaxy S23
Factory reset all by itself that is.. tech support "doesnt troubleshoot this"
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