Galaxy S24 Users Report Battery Drain Issues

[SamsungKyle]

Hello Community Members. We understand the frustrations caused by the battery drain on your phones and have found a solution.  This is occurring on T-Mobile phones because of the mobile services app.  In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.  

This will get you back up and running. If not, don’t hesitate to reach out to us once again!  Thank you for being a Samsung customer.

[Bwailer17]

Yes, I am using T-Mobile

[LongHiker]

The latest updates from TMobile are causing battery and heating issues for many. TMobile needs to provide an update to resolve it.

[Bwailer17]

@highlight

[Bwailer17]

If the recent software update is causing your phone to heat up and drains your battery, try and steps above. I did and it seems like it's working. It took some time before I noticed the change. So, give yourself few hours.

[SamsungModerator1]

Hi @Bwailer17, we understand the frustrations caused by the battery drain on your phones and have found a solution.  This is occurring on T-Mobile phones because of the mobile services app.  In order to remove the application, first open Settings, then open Apps, press the filter and sort icon to the right of Apps. Then turn on Show System Apps and search Mobile Services. Select the three dots to the right of mobile services, and then select Uninstall updates. You will need to select OK. After you have selected OK make sure to check the version it should be downgraded.  
This will get you back up and running. If not, don’t hesitate to reach out to us once again!  Thank you for being a Samsung customer.

[MariannevdI]

Since the software update the following functions are not working anymore. Sound when playing video's (solved this in settings). Screen doesn't shut off after closing my Samsung cover. Time in small screen of Samsung cover doesn't show anymore. I can't redolve these two problems.

Maybe more differences will pop-up in time.