Original topic:

Camera Has Gray Streak

(Topic created: 2 weeks ago)
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Cordials_Samsung
Constellation
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Galaxy S24
I have had my Samsung S24+ for less than 3 months now and recently I have noticed a strange gray artifact in both the cameras viewfinder and the subsequent photos taken on the 1x camera lens. I have cleaned the lens, almost extensively at this point, to no avail. For context, I have dropped my phone here and there, though none of these drops have left any physical damage and were less than 5 feet high. Today, my phone fell out of my pocket while I was sitting down (probably a height of 1 feet), and I noticed the gray artifact had moved down. Attached are images of the artifacts I have seen on my camera.

image
Original issue


image
Current issue


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2 Replies
usermzeJaY3BsM
Black Hole
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Galaxy S24

Looks to me like something may have jarred loose, or gotten into the lense ox your x1 camera.  Your best bet would be to take it to a Samsung authorized service center, to see if they can clean this out.

Cordials_Samsung
Constellation
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Galaxy S24
Ah I see, thanks for the help!
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