Original topic:

Cannot add phone data to my phone

(Topic created: 05-09-2024 03:02 PM)
227 Views
Members_78Nfste
Constellation
Options
Galaxy S24

I am setting up new Samsung S24 when I try to import my data it does appear as a option. The data shows in my backups when I am on my computer. Screenshot 2024-05-09 144940.pngScreenshot 2024-05-09 143237.png

3 Replies
Member23
Halo
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Galaxy S24
Oh you have a me problem! One is your phone model and one is a name?? Call them. And write tons of stuff in the memembers errors. Get it in writing
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usermzeJaY3BsM
Black Hole
Options
Galaxy S24

You don't mention how this is failing.... Are you seeing error messages?  Are you sure that the Galaxy S8+ backup has whatever phone data you are looking for? 

What "Phone Data" do you mean?  Call logs?  Contacts?

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JFC76
Cosmic Ray
Options
Galaxy S24
You are not doing the setup correctly. Reset your phone again and choose the option transfer my data from old cell to new cell. You cannot use the option restore data. That is meant to recover data. Not transfer data.
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