Original topic:

Chat support issues

(Topic created: 04-06-2026 06:36 PM)
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ramk
Asteroid
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Galaxy S24
So i was trying to do chat support through SMS. Since tech support told me its the only way I can talk to someone that is in accounts since my issue was in account. Well its sucks. It will not allow me to finish answering a question. It also keeps ending the chat saying I have clicked out of the text bubble. I am assuming this is a AI and I was told its supposed to be a live agent. 
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2 Replies
meself
Honored Contributor
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Galaxy S24
Not used the text option i either called or used online chat
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ramk
Asteroid
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Galaxy S24
When I called they said I had to use the text option and that was the only way I can get anyone that deals with accounts
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