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10-03-2024 12:54 PM (Last edited 10-16-2024 03:51 PM by SamsungJoJo ) in
Galaxy S24If in settings screen and I use back gesture it causes the UI to restart. Instead of the back gesture closing settings and returning me to the home screen it restarts the UI and I'm on the lock screen. Upon unlocking I'm taken back to settings screen.
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10-03-2024 03:09 PM in
Galaxy S24It may seem counter productive, but anyone who works with computer support will tell you to restart it first. This literally resolved 75% of the issues people see with computing hardware.
Sorry this did not work for you. My next set of options would be to start your phone in safe mode, and see if the problem persists, if it does not, then you likely have a rogue app that is causing your issue.
If that does not work, and Factory resetting your device is off the table, then I would take it to an authorized service center, and see if they can determine what is causing your issue.
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10-03-2024 02:34 PM in
Galaxy S24Restart your phone. If this does not solve your issue, try restarting your phone again, and clearing the cache on the device during startup.
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10-03-2024 02:56 PM in
Galaxy S24- Mark as New
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10-03-2024 03:09 PM in
Galaxy S24It may seem counter productive, but anyone who works with computer support will tell you to restart it first. This literally resolved 75% of the issues people see with computing hardware.
Sorry this did not work for you. My next set of options would be to start your phone in safe mode, and see if the problem persists, if it does not, then you likely have a rogue app that is causing your issue.
If that does not work, and Factory resetting your device is off the table, then I would take it to an authorized service center, and see if they can determine what is causing your issue.