When using the Samsung keyboard, sometimes the letter a would not work. I switched to Gboard and the same happened but with the letters qwerty. It would be odd that is my touchscreen, because it work with other apps. It might be a bug with the keyboard apps. I got my phone 3 days ago.
I'm also have the same issue. But here, my screen is going black when I open my keyboard in Instagram to search something. And I have no updates in playstore or galaxy store. I restarted my phone and everything is same. NO CHANGE AT ALL..... any suggestions.
Hey there! I can absolutely understand needing your keyboard to work! Since it seems to only be happening in certain apps, but not others, let's try these troubleshooting steps to see if it helps.
First, I would suggest clearing the cache of the specific apps that it is happening in by following these steps.
Open Settings Select Apps Search for or select the app you want to clear Tap Storage Tap Clear cache
You can also clear the cache of the device itself by following these steps.
Turn off the device Press and hold the Volume Up key, then the Side key Continue holding the keys while the device turns on Release the keys when the Android logo appears Wait for the Android system recovery menu options Use the Volume down key to highlight Wipe cache partition Press the Side key to select it Use the Volume down and Side keys to confirm your choice Highlight Reboot system now with the Volume down key Select it with the Side key
If you've tried these and you've also checked for any updates and it is still happening you may want to reach out to the developer of the app it's happening in to see if they may have any additional troubleshooting inside the app!
