Software update issue

[hantor508]

Good afternoon,

I need help,

I live in Bangladesh and I have bought a Samsung Galaxy S24 phone. My phone is US variant. I bought the phone about 7 to 8 months ago. But I still haven't received the One Ui 7-8.5 software update. The phone is stuck on software update. What can I do to update the phone? I currently live in Bangladesh. I hope you will solve my problem. I am giving my phone information through screenshot

  

s.ou

[hantor508]

 

[hantor508]

 

[LongHiker]

@hantor508 The solution is in the thread https://us.community.samsung.com/t5/Galaxy-S24/update-problem-S24/m-p/3590410#M123183 which you have visited. You will need to find a SIM card which matches the carrier software installed on your phone. After installing that, you can use Wifi to get the update.