So back in January, I got the android 16 and oneui 8.0 update. I recently discovered that my visual voicemail app was no longer connecting to my service provider (Visible) and was totally out of sync. So I contacted them to investigate. After over an hour of investigation, I felt like I was getting the run around so I switched to Xfinity Mobile and lo and behold, the same issue.
It seems the latest update to the voicemail app no longer connects to service providers natively. I've tried almost everything I found on the net other than factory resetting my phone.
Has anyone else seen this and how did you resolve it if you did?
Sorry, if you have already tried going to Settings, Apps, Voicemail and tried force stopping, clearing cache and clearing data, and trying to set up the voicemail again, the only other thing I can think of is to ask Xfinity to reset your voicemail so you can start from scratch. โน๏ธ
Yeah I did all that AND asked Xfinity to reset my voicemail. Nothing worked. The ONLY thing I haven't tried is factory resetting my phone but since I pre-ordered the S26, I'll wait for that at this point
so what the fix was for me was to go to settings, go to connections, go to data usage, go to allowed network for apps, then go to visual voicemail and set it to mobile data preferred. this was the fix for my visual voicemail on my s25 ultra when it was saying something went wrong for visual voicemail
