Zfold 4 trade in value showing as $0.00 on checkout for s24.

[mynamejiff]

The Zfold 4 trade in value is not showing correctly and is showing it as $0.00 on checkout. 

[Karuturi]

Yes, seriously so upsetting.

[uservnpuTo9i8m]

Same with me, been waiting all day for Samsung to add the Fold 4 and now it's $0.00

[Dustrial]

Same, as if the $600 wasn't bad enough 😂

[todorov07]

Same problem

[SamsungModerator1 · Accepted solution]

Hello everyone, We are aware that the trade-in discount is not applying at checkout. We have forwarded the information to the appropriate team. Please know that we are unable to assist with pre-orders. You will need to contact the E-Commerce team directly by calling 1-855-726-8721. We appreciate your patience and apologize for the inconvenience!