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Original topic:

Zfold 4 trade in value showing as $0.00 on checkout for s24.

(Topic created: 01-17-2024 07:06 PM)
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mynamejiff
Asteroid
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Galaxy S24

The Zfold 4 trade in value is not showing correctly and is showing it as $0.00 on checkout. 

24 Replies
Karuturi
Cosmic Ray
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Galaxy S24
Yes, seriously so upsetting.
uservnpuTo9i8m
Asteroid
Options
Galaxy S24
Same with me, been waiting all day for Samsung to add the Fold 4 and now it's $0.001705547402464_1705547402455_0.jpg
Dustrial
Constellation
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Galaxy S24
Same, as if the $600 wasn't bad enough 😂
todorov07
Asteroid
Options
Galaxy S24
Same problem
Solution
SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Hello everyone, We are aware that the trade-in discount is not applying at checkout. We have forwarded the information to the appropriate team. Please know that we are unable to assist with pre-orders. You will need to contact the E-Commerce team directly by calling 1-855-726-8721. We appreciate your patience and apologize for the inconvenience!