Swipe left on Home screen not working for Google Discover

[userfmDqINvKlD]

SOLVED: Following the advice of Tom6068 (below) to clear the cache, the issue has been resolved. 

ORIGINAL POST:

Enabling the Media Page (accessed by swiping left on Home Screen) does not work if Google Discover is selected. However, it does work if you select Samsung News. 

[Tom6068]

Try uninstalling Samsung News (it can always be reinstalled) and then try enabling Google.

[userfmDqINvKlD]

Thanks for the suggestion. I gave that a try, but it did not make a difference.

[Tom6068]

Do you have a Google account (at all) synch with your phone?

[userfmDqINvKlD]

Yes, I do. I can access Google Discover another way. I just cannot swipe left on the Home screen to show the Media Page when Google Discover is selected.

[Tom6068]

I'll admit I'm stumped. I cannot think of anything else.

Is your device an unlocked version?

[userfmDqINvKlD]

Yes, unlocked. I do appreciate your help. Do you have the same phone with Google Discover working correctly in the Media Page?

[Tom6068]

Yes, mine works.

[userfmDqINvKlD]

Thanks for letting me know. There may be some setting somewhere that is causing my issue.

[Tom6068 · Accepted solution]

I have one more suggestion. Touch and hold on the Google icon until you get the applet popup, then click on the small circle with an "i" in it, this will get you to the app's properties. Click on storage, then clear both cache and data. Then restart your phone (hold down both down volume and power buttons at the same time). After restarting and the screen just goes black, click and hold both the volume up and the power buttons at the same time. Hold until to see the "Android recovery" screen, it looks like it is safe mode.

Using the volume rocker to make the choices, move until you highlight "wipe cache partition" then click the power button (that makes the choice commands), then use the volume rocker to choose "yes", then click the power button again. Then choose "reboot system now" (it should default to that). After it comes back up, see if that helped.