Seems to be very inconsistent. I expect this feature to get more polished over time. I think any feedback that can be reported would be helpful to devs.
All voicemail is carrier voicemail, and that's where sending calls direct to voicemail will end up. The new setting, as I understand it, is meant to route calls you don't want directly to voicemail without disturbing you with the call waiting beep. Declining a call on call waiting accomplishes the same thing - sends it direct to voicemail. Frankly, I don't understand the rationale for this setting (other than for Verizon users), because you can just conditionally direct calls to voicemail when the line is busy (turn off call waiting), unanswered or unreachable (network problems). You can also just turn on do not disturb when you are on an important call. This will automatically direct all calls (except those you excepted) to voicemail. Unless I am missing something (which I could be), this is just a redundant setting. And, actually, what difference does it make if it goes to carrier voicemail or some separate one-phone inbox, as long as you get the message?
Thank you. I was going to post this. Direct to VM does not get sent to carrier voice mail...and also allows you to answer the call while leaving a voicemail if you miss the call but reach your phone before the caller has disconnected. It's a cool feature in my opinion.
ok. Doesn't seem like something I would use anyway. Nothing wrong with voicemails going to the carrier inbox. I don't need voicemails in two different places.
It's been going on for about a week. I spent hours with tech support for at&t and Samsung. Both blamed the other in the end. Now I'm hearing it's the app and they're working on an update.
