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Constellation

No email pop up bubble or notification

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Hi guys,

 

I have a question about the notifications bubble.  When I receive  a text, calendar notification, reminder etc the little pop up bubble shows perfectly BUT whenever I receive an  email the only notification I get is an audio notification.  No pop up bubble on the lock screen or any screen on the phone.  I literally have to go to the email app and see what entail just came in.   This is extremely frustrating.   I have checked that all settings are correct and they are.   The pop up bubble does show for all other apps including texts it is just that when receiving an email no notification banner pops up anywhere. I am using tge Samsung email app latest version.  Please help!

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Honored Contributor

Re: No email pop up bubble or notification

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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6 REPLIES 6
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Honored Contributor

Re: No email pop up bubble or notification

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Hey Community! Anyone else seeing this problem? Anyone have a workaround? Let us know!  Smiley Happy


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

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Re: No email pop up bubble or notification

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I'm setting this say solved, but I'm not seeing the answer....  I'm having the same problem.  This is my second s8 and didn't have this problem before....  It's actually a few apps I've noticed don't display the bubbles....  I thought I was crazy at first but...  If there's an answer I missed please let me know.

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Constellation

Re: No email pop up bubble or notification

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I am having this issue and haven't found a solution. 

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Astronaut

Re: No email pop up bubble or notification

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Make sure if u have clean master or any similar app notifaction cleaner is off

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Astronaut

Re: No email pop up bubble or notification

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If u have Clean master app make sure that notification cleaner is off

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Constellation

Re: No email pop up bubble or notification

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For everyone having this problem, if you allowed notiffication in Email app settings but still not working, most probably the Data Saver it's 'On'. Go to Connections > Data Usage > Data Saver, enter 'Allow app while Data saver on' and make sure Email is allowed. Hope it helps.

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