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Constellation

Acive 2 - Running Feature does not record Route Map

Hello Everyboy,

I don't know if anyone has the same issue as mine.

Whenever I use the Running feature of Active 2 (as bellow with Location is on).

No photo description available.

 

But when I finished running. SS Health does not record my running route map.

 

Is this because of my setup or what's else?

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Acive 2 - Running Feature does not record Route Map

Hey there, Can I get the following information to assist further?

 Full model number

 Baseband version

 Bluetooth or LTE

 Android version of the device you are paired with and the software version for the Samsung Health app

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Highlighted
Constellation

Re: Acive 2 - Running Feature does not record Route Map

Dear...,

Below is full information of my watch:

Full model number: Galaxy Watch Active 2 (8FE6)

Baseband version (R825FXXU1ATD7)

(LTE version)

 Android version of the device you are paired with and the software version for the Samsung Health app

(Samsung Galaxy S20 Plus, Android 10, One UI 2.1, Samsung Health version 6.10.5.031)

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