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AlessandroL
Astronaut

Re: Massive battery drain after one ui update on galaxy watch

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Same problem with Galaxy Watch. I installed update yesterday

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user8zsKmo6ll3
Constellation

Re: Massive battery drain after one ui update on galaxy watch

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Battery drain problem 

Need to fixed it

I update on 29/05/19.

Not in use watch also battery drain fast.

Before 2.5 day running

After the update only 1 day battery is going on.

Very big problem plz fixed it.

 

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Gont
Constellation

Re: Massive battery drain after one ui update on galaxy watch

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Already did all of these and still nothing.

I have the 46mm and from 5.5days of battery i've dropped to not even 3 days (32% usage/ 24h).

My Galaxy Watch is not even 2 months old.

Tomorrow morning i'm taking it in to have it reflashed with the old OS

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CircusAlchemist
Constellation

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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^^That is not a troubleshooting guide.  That is a "did you try a restart" guide.

 

I also have had this issue since the last update and yes, of course, I tried rebooting both devices.  I'm not a total moron.  There looks like a hundred people or more complaining in the forums so this is clearly something systemic.  After we get past the "not my fault" pass the blame bits, has anybody actually looked into this?  Bugs happen.  I just want to know that it is being addressed and not pushed off like it isn't affecting anyone.  If it is update related, can we roll back?

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userdUHhhjfgLT
Constellation

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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My Galaxy Watch does not last more than a day.   It's fully charged every night and by 5 pm, it's done.   I only have 4 basic app notifications coming to the watch, Always on and wake up off.  I've done all the tips and suggestions, but does not help. 

Any fix?  What is going on? 

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Samsung Moderator
Samsung Moderator

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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Have you tried resetting the watch and uninstalling and reinstalling the Wearables app?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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You can try these steps to help with the battery drain: http://www.samsung.com/us/support/troubleshooting/TSG01003232/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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usercHaIaj5xcn
Constellation

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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I purchased my Samsung Galaxy Watch in January 2019 and the battery life span has been fantastic until October 6, 2019 when an update was completed; the battery life span went from 4 days to less than a day even on the battery saving mode.

 

I went online to find a solution to the problem and I found multiple complaints with the same issue. I tried some of the recommended tips (power down and up both watch and cellphone) with no success.

 

It appears this is a known issue with Samsung for what I can see for over a year, if not longer; why continue sending updates that degrades the performance of a successful product it makes no sense to me.

 

I want to know what I can do to remedy this problem.

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userhoH0IXK5zI
Constellation

Re: Galaxy Watch (All Sizes) Extreme Battery Drain

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I also have a now useless watch that is barely 6 months old. Apparently even minor scratches to the screen negate the manufacturer's warranty and therefore this battery drainage issue is not covered unless the watch is basically new.

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userys3owUrqFS
Constellation

Re: Massive battery drain after one ui update on galaxy watch

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Battery drain- ridiculous
Overnight, after updating, my Watch battery starts draining at 1% per minute as soon as I pick it up off the charger. I previously had to re-charge it every two days. I bought in in December 2018. I reset it three times- made no difference whatsoever. Starting to feel like signs of the iPhone battery drain scam.

 

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