When in sleep mode if I wake up in the middle of the night I press the power button to wake the watch to see the time. The watch instead asks me if I want to get out of sleep mode but doesn't show me the time. The main function of a watch should always be to show the time. Ask me the question if I swipe away the time.
Hi Lorr. Welcome back to the Samsung Community. I see that your having trouble with your Galaxy Watch not showing your time while in sleep mode. I would more than happy to help. I have obtained some troubleshooting steps that should get your watch on the right track. http://www.samsung.com/us/support/troubleshoot/TSG10007117/
If you have any more issues or the problem persist feel free to reach back out to any moderator.
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The sleep routine had two activation settings one was if the watch sensed i was asleep. I removed that and now I dont get the it looks like your awake question before I am able to see the time.
Thank you for reaching out. I can certainly understand the importance of being able to see the time on your watch in the middle of the night. In order to better assist you, can you please provide me with the following information:
1.) What type of watch are you using and what device do you have the watch paired with?
2.) How long have you been experiencing these symptoms or has this always happened?
3.) Do you experience the same symptom if you tap on your watch face to see the time while in sleep mode?
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Its a galaxy watch 8 It had always happened If I am manually turn on sleep mode if doesnt do it. It only happens if sleep mode auto turns on using the auto detect method.
Thank you for the additional information, Lorr. Just to clarify if you watch automatically goes into sleep mode, if you tap the screen to wake do you still experience these symptoms, or just if you press the power button?
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