Original topic:

Security patch

(Topic created: 07-16-2025 03:54 PM)
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IRStaten
Nebula
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Galaxy Watch
Completely made my watch unusable. Watch dies within 12 hrs. Watch thinks it's not on my wrist but it is. Battery drains SUPER quick. Horrible security patch. 
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IRStaten
Nebula
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Galaxy Watch
Please lock this topic. It's now up to Samsung to repair or replace this watch due to them ruining the watch with a botched security patch
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IRStaten
Nebula
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Galaxy Watch
Trying to contact Samsung is probably the worst customer support I have came across. Texting support doesn't exist. They just keep leaving the room and no one will reply to you. Trying to call Samsung is like asking a crackhead for a dollar. 


image
Trying to contact Samsung via call


IRStaten
Nebula
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Galaxy Watch
Samsung support is NOT 24 hrs 7 days a week, I can prove it.
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Watch

Sorry to hear this,  I always call support if I need help with anything and they always seem to answer almost instantly.  I suggest trying again 1-800-Samsung and someone should be able to help 



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