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I was going to warrant the watch because it was its locking up and not working as smoothly. I not comfortable with some of the features that were... View Post 
SamsungRei
Hello, I understand how frustrating it is when your watch is locking up and not functioning. Here... View Post |
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I am having problems with my watch staying connected to my phone. I will connect it and it immediately disconnects again. Anyone else have this... View Post 
BubbleGumYum
Mine did when I purchased the galaxy watch 4. With the updates it no longer does it. In the begin... View Post |
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I am really frustrated. I have two watch faces that I really like on my Active 2, but cannot figure out how to use them on my new Galaxy 4. I have... View Post |
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When I open Google Maps on my watch it does not display map. It simply shows a blank screen with grid marks. It will provide written directions but... View Post 
Home_in_BKK
On the watch settings: settings > Privacy > Permission manager > Location. look for Map and che... View Post |
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I purchased a Samsung galaxy active watch about 14 months ago and it now has the common overheating message appearing. I have tried the suggested... View Post
SamsungRei
Hello, I understand how disappointing this is. Have you tried performing a reset on the watch? h... View Post |
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Whenever I try to connect to mobile data, the button itself is not available. See the picture below. I turned off and on the mobile plan,... View Post 
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I've had my Galaxy Active watch for 4 weeks and the strap is causing a red rash and it's really quite painful. It wasn't a cheap watch... View Post
SamsungRei
Hello, I understand this must be frustrating for you. I will gladly assist you with your concerns... View Post |
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Very frustrated here. Bought a Samsung Active 2 watch and all of a sudden it tells me "watch turned off to cool down." I cant keep the... View Post 
userw705Xsvbeh
Bought my watch last July 2020, after a 3 months, the battery was easily drained and had it repla... View Post |
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Galaxy Watch Active 2 started glitching out opening random apps then froze completely. I did a factory reset and upon restart and syncing with my... View Post 
SamsungAdam
Thank you for reaching out. I can certainly understand how frustrating it can be when your watch ... View Post |
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Hi, my galaxy watch microphone stopped working. In a phone call the the other person can't hear me at all. I tried the factory reset, checked... View Post
SamsungAdam
Thank you for reaching out. I can certainly understand how frustrating it can be when a microphon... View Post |
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My skin beneath the band immediately turns red, blotchy, and itches like crazy. What's going on? I see tons of others experience the same... View Post
SamsungRei
I understand how concerning this is. I would like to have our specialized team look into this fur... View Post |
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How would I make a temp situation where I'm injured and can't go walk or meet step goals? View Post
Home_in_BKK
Sorry for some typo....That's great that you understood the intension. Hope you are speedy recov... View Post |
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Hi, I had the Galaxy Watch 3 and did not have this problem with the band but my GW4 is destroying my wrist. ... View Post 
SamsungRyder
I am very sorry to hear of your experiences with the watch 4, and we take these concerns very ser... View Post |
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I bought my smartwatch in May 2020. In August 2020 the sensor cover came off. I was able to send it off and have it repaired at no charge. Today,... View Post 
Samsung_00vBeHn
Hello! I was trying to clean my watch and the testing port cover (oblong cover above the sensor) ... View Post |
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Anyone who is serious about running (does track/interval workouts) relies upon a lap counter/timer. A fitness watch without this capability is... View Post
SamsungRei
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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Hi, I've recently purchased a Galaxy Watch 4 (Model: SM-R860) and it has been causing pain on my wrist. There is this nerve aching sensation... View Post
SamsungRei
Hello, I understand how concerning the pain in your wrist can be and would be happy to assist you... View Post |
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Galaxy watch 4 still overheating there was a large update to the watch last week but still having this issue I am starting to regret making the... View Post
SamsungRei
I understand how upsetting this is. Have you tried performing a reset on the watch? https://www.... View Post |
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My new Watch 4 is requesting an upgrade of the ECG app when I press record but the app on the phone dlsays that the hardware doesn't support it... View Post
SamsungAdam
Thank you for that information. As your are having trouble with the ECG application, we have a sp... View Post |
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custom ringtones, please tell me Samsung didn't take them out, if not how do you change em? View Post |
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Hello everyone . The Gmail notifications on the Galaxy watch 4 classic does not vibrate and the watch misses mist of the Gmail notifications... View Post 
AmericanSupreme
Would anyone know how we can get word to Samsung staff regarding this issue? Thanks View Post |
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This is regarding Watch 4. Unless there is some magic incantation, there seems to be no way to select which music to play. Nor is there a toggle... View Post 
userpNKI0AMTr8
I did not have the second screen from the bottom. The issue was resolved by reinstalling the musi... View Post |
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Just bought a series 4 watch and it over heats when I charge it. Anyone else having this problem View Post
SamsungRei
I understand how upsetting this is. It is normal for a device to become warm when charging, but ... View Post |
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