Original topic:

Sleep Sensor Software Issues

(Topic created: Saturday)
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userVRiF8HC76s
Asteroid
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Galaxy Watch
Update 5/18/26

Past 3 days. One night showed reasonable data. I've included the day before the reasonable data and the day after. This is extremely frustrating. 

I have a Galaxy Watch 7 (2025) Ultra. Sleep tracking is awful. All the garbage about fit, wear, or cleaning do not apply. Every now and then I "might" get a good reading, rarely. Most often I'm getting awake for 6 hours or so. I fall asleep and wake up in the position I fell asleep in. I KNOW, I sleep. What gives? Last year, I was getting good sleep results. After a software update, I started having issues. 


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Just an example of bad data collection. I do show some movement but not over 6ยฝ hours of being awake.

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Previous night before the more accurate data. Again, no movement or periods of awakening. 

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Night before: Good data, even my movement corresponds with the data. I did get up for a restroom break.

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Last night's data. Notice no movement corresponding with the periods of awakening the watch claims I'm experiencing. 
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I know others have this issue. I just can't trust Samsung. 

7 Replies
TJ_Bear
Constellation
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Galaxy Watch
I have the same issue with not getting an accurate sleep reading. It's got my average sleep time at 4.50 hours. It will also register that I took a nap, when I'm sitting at my desk working. It's frustrating that it's so inaccurate.
Asumsang1512
Galaxy
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Galaxy Watch
I have the watch 8 classic and was sitting at a lecture, it recorded it as a nap
Elizabath
Asteroid
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Galaxy Watch
I think I gat a solution
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BumbleBea
Constellation
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Galaxy Watch
I have a Galaxy 5 watch. The recording of data is getting worse. This week, it does not appear that any sleep data has been captured. My stress reading is constantly showing High.
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racedog
Halo
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Galaxy Watch
Same issue here. I have an Ultra (2024) and an 8 Classic and both give useless info for sleep. Not anywhere close to accurate.
userVRiF8HC76s
Asteroid
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Galaxy Watch
Recently, as in the past few days, my sleep issues, after months of incorrect sleep data, has resolved the issues and now reports more correct or at least believable data.

As I have issues with both bradycardia and tachycardia correct sleep data is useful. I know it's not medical perfection, but the watch data and the health app help with a trend. Trends are very useful.
I did go to my heart doctor and got my beats corrected. Maybe that solved the issue of incorrect data saying I'm awake 6 hours out of 8 hours saying I'm awake when I have not moved at all during the night. The movement line was flat when the data said I was awake. So maybe the software issue may have been fixed.
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userVRiF8HC76s
Asteroid
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Galaxy Watch
SLEEP ISSUE has reappeared. Can't believe this. My watch was doing fine for a few days and has started the sleep data collection issue again.
I've enclosed a snap of last night. I make sure my watch is clean and my wrist is well cleaned and have even swapped from top of wrist to underneath. I also make sure I have a good charge as well. Only thing I didn't do is a cache clean but that should be a Samsung issue.
1781263478419.jpg1781263478432.jpg
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