Anyone else have the brand new watch 5? I'm not getting any notifications to my watch. I've done every troubleshooting possible. All alerts are on/loud, apps have permission, no other watch is connected, etc and I'm still not getting alerts. Quite frustrating for something brand new.
If the notifications are still not working after completing all of the troubleshooting, Submit an error report after replicating the issue Galaxy Wearable app > Go to menu (top left 3 lines) > Contact us>> Error reports
Was on the phone with Samsung for over an hour using remote access. They cannot get it to work either. Since I don't have a Samsung store near me, I have to mail my watch back to have it inspected.
Happen to me too I think. I _do_ receive the notification and the orange dot appear on the screen but the phone doesn't make sound/vibration and screen does not wake. I've spend 2+ hours on the phone/chat with Samsung support. No luck.
I was having the same issue and when I would go to my watch and look at volume it was blacked out here I had accidentally muted it and the icon was blue which I did not know meant it was muted. Unmute it it still didn't work but then I went into the Samsung where app and I was able to see that it was still muted in that app once I unmuted it there it started to work
