Original topic:

Watch software update "Couldn't copy update" message on phone

(Topic created: yesterday)
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1westieluvr
Asteroid
Options
Galaxy Watch

I have an active 7 watch. For the past week I have been receiving notices to update my watch software. The update fails every time. I start the download, then get the message "Couldn't copy update, try again later".

4 Replies
PAHelper
Sun
Options
Galaxy Watch
You have to be on wifi with more than 30% battery to download and install if that helps
1westieluvr
Asteroid
Options
Galaxy Watch
I have my phone and watch on wifi, plugged into their chargers and some of the times I have tried to do the update they have both been at 100%. I have even rebooted both of them and then tried again. This is so frustrating. Thank you for your tip.
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PAHelper
Sun
Options
Galaxy Watch
Maybe do a reset and restore from backup. It should load the most recent version
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theblackcobra
Red Giant
Options
Galaxy Watch
If you are using a VPN turn it off during the update to see if it works.
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