Watch software update "Couldn't copy update" message on phone

[1westieluvr]

I have an active 7 watch. For the past week I have been receiving notices to update my watch software. The update fails every time. I start the download, then get the message "Couldn't copy update, try again later".

[PAHelper]

You have to be on wifi with more than 30% battery to download and install if that helps

[1westieluvr]

I have my phone and watch on wifi, plugged into their chargers and some of the times I have tried to do the update they have both been at 100%. I have even rebooted both of them and then tried again. This is so frustrating. Thank you for your tip.

[PAHelper]

Maybe do a reset and restore from backup. It should load the most recent version

[theblackcobra]

If you are using a VPN turn it off during the update to see if it works.

[1westieluvr]

Yes, ai am using a VPN. Thank you for that suggestion. I will turn it off and see if that works.

[theblackcobra]

Yep! I had the exact same issue. Turned it off and boom it worked. Please update to see if it worked for you also.

[nullandvoid]

Have you tried updating directly from the watch?

[1westieluvr]

Yes, that didn't work either.

[chrismmmm]

This happened to me, I tried recopying it a couple more times and it ended up working for me, not sure if its the same way for everyone? but thats what I did