Yes I'm also having the same problem And battery drain very fast I even Master reset The watch Any still Doesn't work right Heart rate monitor doesn't work and very laggy the hand gesture doesn't work either And the watch gets very hot I hope Samsung is aware of this Problem
I forgot to mention the battery drain as well. I used to wear my watch for 3 days straight before having to charge it. Now after taking it off the charger in the morning it will have around 40-50% battery life remaining at the end of the day. This also started to happen when the sensors stopped working. Hopefully they will come out soon with a reasonable answer that will not cost as much as a new watch.
Samsung is aware of the issue because I have made it my personal issue to complain to them every day until they do something but they are taking absolutely no responsibility for it.
There's still no fix yet? This is just ridiculous on Samsung's part. They're so engrossed with the new products that they've simply given up on the loyal customers.
It is quite rediculous that this thread is marked as Solved, while it clearly is NOT.
It is quite clear that the issue was caused by Tizen 18.104.22.168.
And also quite clear that the users who face this issue have an outdated/mismatching version of MCU Firmware Version: BR010
@samsung978531 atleast needs to give an indication if there is going to be a fix for the issue. Maybe with a new firmware!
If Tizen 22.214.171.124 caused something in the motherboard to go irrevokably haywire such that the MCU can't be upgraded to the latest Firmware, then @samsung978531 should atleast release a new firmware that would be backwards compatible with MCU Firm Ver: BR010
@samsung978531 should issue a fix for the affected users if they really value their customers and their reputation (which at the moment doesn't seem to be the case).
I just received a new board that I ordered from ebay for around $60. It was used but at this point In needed to know if it could be fixed. I am happy to report that I have full functionality again. I am not sure what the updates did to the hardware, but that appears to have been the problem at this point.