I recently purchased a Samsung Bespoke refrigerator, and from day one it’s been making a loud, screeching, nonstop noise. It’s intrusive enough that you can hear it across the house. I contacted Samsung customer support, and they told me this noise is “normal.” They sent out a technician, and the tech called the same support line while standing in my kitchen — and again they claimed it’s normal.
At this point it feels like everyone is reading from the same script, and it doesn’t sit right with me. A brand‑new premium refrigerator should not be screeching like this especially when they are advertised and sold for being silent. I’m posting here because I want to know if anyone else has experienced this with the Bespoke line, and whether Samsung has actually resolved it for anyone.
This situation feels wrong on multiple levels, and I’d appreciate any guidance or shared experiences.
