OLED Multiple Power Failures

[bstrenglis]

Samsung Needs to come clean and step up to a significant power issue on their 77" Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024), model QN77S95DAFXZA.

This is a $3,500 Television in 15 months I have had 3 power failures!! It is a common problem amongst owners. So  Samsung needs to do the right thing and either recall the TV admitting their reliability deficiencies, develop a solution, extend warranty for 10+ years for this defect. 

it would be extremely poor integrity with brand degradation for them to continue to do nothing for the owners who are beyond their 1 year warranty and are faced with large costs to repair after the original cost of the TV. Even then with no assurance that it won’t happen again!!

[meself]

You expect a 10 year warranty because you're having a issue

[bstrenglis]

I expect Samsung to stand behind their product. This is my third power failure in 15 months. Many owners are having the same problem. Obviously this is a engineered reliability defect that Samsung needs to address. I suggested three ways for them to do that

[meself]

After warranty expires your on the getting it fixed on your own like anything else you buy

[bstrenglis]

Yes, other owners of the

Samsung 77" Class S95D Series OLED 4K (2024)

have reported frequent power failures, with many specifically citing a "dead" unit that refuses to turn on even after multiple board replacements. 

us.community.samsung.com +2

Reported Issues by Other Owners

• Power Board Failure: Numerous users have described the 77-inch model as having a common defect where the power-supply board (PSB) fails prematurely. Some owners have had the board replaced only for it to fail again months later.

[meself]

Good luck