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Original topic:

Regarding accessory kit missing

(Topic created: 05-17-2024 12:54 AM)
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shreyasmm
Constellation
Options
LED and OLED TVs

I ordered a Samsung tv model: UA43DU7000KLXL

From reliance jio digital online store but I didn't get any stand base or mounts not the screws

I again contacted delivery agent from Delhivery but he said that the technician will have it.

But the technician also said that he doesn't have it.

It's been very frustrating already the delivery was also late.

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs
Since you ordered from an India store and this is for Products purchased innthe US, you would need to contact the support community for your country. You can use the link below
https://www.samsung.com/us/common/visitlocationsite/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
LED and OLED TVs
Since you ordered from an India store and this is for Products purchased innthe US, you would need to contact the support community for your country. You can use the link below
https://www.samsung.com/us/common/visitlocationsite/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.