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Hi! Does anyone know about fixing video freezing in the Samsung Internet browser? I watch movies through the Samsung TV internet browser on... View Post 
Samsung_Moderator
Hello, there @Rusticija! Unfortunately, that is a limitation of the browser on the television. It's ... View Post |
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Samsung 50 inch HD TV constantly disconnects from the internet daily and has to be unplugged to reconnect. Only device in my house that does this. ... View Post
Samsung_Moderator
Hello there @Members_qE7BXmI! Along with the other troubleshooting that has been mentioned in this t... View Post |
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Started around 3/29/2021. ALL TV Plus channels are blank/black screen. Nothing was changed, it just suddenly went all black about 2 days ago. *... View Post 
userScQAuhMmuJ
I have 2 Samsung TVs one is only couple months old, a SAMSUNG 50-inch Class Crystal UHD TU-8000 Seri... View Post |
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Greetings. I recently connected cable tv digital set top box for my 39" HDTV manufactured in 2013 using new HDMI cable, 1080p resolution. ... View Post 
SamsungPrince
Hi @jrschaeffer and welcome to the community! This television doesn't have the HDCP compliance due t... View Post |
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Hey everyone, I've heard it may be possible to force update apps now when then updates become available on the newer model 4k and 8k tvs. My... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how force updating an app can be useful. There are two ... View Post |
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I have 2019 RU8000 samsung 55 inch tv. I was trying to reset my tv and Reset button is greyed out. I tried everything like closing all the apps and... View Post
Samsung_Moderator
Hey there. I'm sorry for not getting back to you sooner. Let's get this situated as soon as possible... View Post |
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We have several TVs in our office (UN32M4500BFXZA) that we used to be able to view a web gui at a certain LAN IP/port. We are still able to view... View Post 
Samsung_Moderator
Hello there and welcome to the community! That is an unfortunate limitation of our browsers and over... View Post |
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I love the quality of my television, but the apps are disappointing. Some I would expect to find are not there, and others, like the Amazon Music... View Post
Samsung_Moderator
Hi @ThatSteveGuy! Unfortunately, we are unable to speculate when Amazon will add these additional fe... View Post |
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Hey all. I purchased a 55” UHU7100 about 3 years back and not even 2 years into having it, the wall mount failed and the tv came crashing down. Now... View Post
Samsung_Moderator
Hey there! For all your parts needs, you can check out www.samsungparts.com or by calling our parts ... View Post |
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After less than 3 years my UN43NU6900B,.. is unusable,... poorly designed TVs. Backlight and falling reflectors,... within a... View Post 
JBTechfanatic
We live in a age of buy new and upgrade often. Its crazy when you think how fast new versions are re... View Post |
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I have a 65 in Samsung Smart TV that includes Samsung TV plus. I am able to access all channels except for channel 1029, Real America's... View Post
Samsung_Moderator
Hello Kathy, Welcome to the Community. We understand the frustration of not being able to watch your... View Post |
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Have a UN55TU8000H TV. Paired with my Apple earpods pro 2 OK, but sound still comes through TV speaker. Is there a way to turn off TV speakers? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can definitely help with getting this set up. There is a way to... View Post |
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Hello, This remote came with no instructions... we're old and not techie 🙄 I am trying to find a manuel for this online. Can... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can definitely see how new tech can require using the user manu... View Post |
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If the UN40EH5300FXZA is on for awhile, the sound is frozen. You cannot make it softer or louder. The only way I have found to resolve that issue... View Post
Samsung_Moderator
Hello! First I would love to welcome you to the Samsung community! Thank you so much for reaching ou... View Post |
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Is it possible to program remote to only work 1 tv at a time. I have 3 Samsung TVs on the same wall and every time I try to change something on one... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how controlling each individual TV at a time will be us... View Post |
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Hi folks, I have a TU700D 50 inch TV. Connected are a Bose Smart Soundbar 600 in HDMI 1 and an older Sony blu ray player in HDMI2. When I exit... View Post
Samsung_Moderator
Hey there Jim! If you go to Settings > General > External Device Manager Anynet+ (HDMI-CEC) and turn... View Post |
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A few days ago my SlingTV app on my UN50NU710D Smart TV started acting glitchy. It took a long time to load, or I would have to exit back to the... View Post
Samsung_Moderator
I'm glad that you were able to get it working again! Thank you for being part of the community 🙂 Do... View Post |
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Actually, I have no idea what type TV I have. Model # is right. I want to connect my TV to the net wirelessly. The manual says I need an "IP... View Post
Samsung_Moderator
Hi there, Thanks so much for asking. I'm sorry for any confusion here. In order to connect this mode... View Post |
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You can change this setting!!!!! Details!!!!!!! ... View Post 
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I have a 3 month old 55" Samsung TV. ALL and I mean ALL streaming MUSIC apps turn off the Samsung TV. I have done a factory reset. Samsung sent... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with this occurring. I myself have not seen this bef... View Post |
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I don't know what I did but I have a Series 6 banner that lists Auto Motion +, Media 2.0, Internet Tv and Eco friendly banner that pops up... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand how annoying it wou... View Post |
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I have a Samsung TV (UN50-J6200AF - bought in 2016) connected to an Onkyo Receiver (TX-SR393 - bought in 2019) with ab HDMI cable. Also attached... View Post 
user751201tmO21
If the port supports ARC, it should be marked HDMI-ARC. Double check the manual The difference with ... View Post |
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tried 2 different USB sticks with downloaded files to upgrade TV bug. neither works, USB port only finds all folders. also under OPTIONS, the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating not being able to update yo... View Post |
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I have a 2020 TU7000 55 inch TV - Can't Update, Can't Stream via Web Browser I have done the unplug for two minutes. I have... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That can be frustrating with not being able to stream from your b... View Post |
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Hi guys, I just bought a Samsung UN70TU700DBXZA TV from Sam's Club and was about to put it on the wall mount. Guess what, no screws came with... View Post 
Andy1Brandy
Ok, I contacted Samsung Support and they said that my TV comes without the mounting screws (sigh). T... View Post |
