Original topic:

Smart view not working

(Topic created: 11-12-2023 07:00 PM)
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userdgc3Zrimbq
Cosmic Ray
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LED and OLED TVs

Stopped working. Tv doesn't show I tried everything .I even got it to work once and then it disappeared again

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Anonymous
Not applicable
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LED and OLED TVs
We have a love hate relationship with our technology. We love when it works, then often we don't even think about it. When it doesn't work. We get frustrated. But often we can figure it out. I'm pleased for you!
userdgc3Zrimbq
Cosmic Ray
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LED and OLED TVs
Thank you for giving you're time to us folks
Anonymous
Not applicable
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LED and OLED TVs
How do you like your Samsung UN55RU7100FXZA?
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userdgc3Zrimbq
Cosmic Ray
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LED and OLED TVs
Great! Up until it started doing that
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userdgc3Zrimbq
Cosmic Ray
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LED and OLED TVs
See after just watching a sports game for an hour or so and then half way thru a movie .the smart view stopped working and disconnected now it doesn't show up again....🙆 🤷🏻
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userdgc3Zrimbq
Cosmic Ray
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LED and OLED TVs
Yea it did it again.....shouldnt be like this..there's a misconnection
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Solution
Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hello! Thank you for reaching out! If none of the troubleshooting was helping from the community I would recommend reaching out to our smart things community using the following link: https://community.smartthings.com