Original topic:

Forgot Password

(Topic created: 01-29-2024 02:41 AM)
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Yan1
Constellation
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Monitors and Memory

Hi, I have forgot my passwort on my portable SSD T7 and would love to make a factory reset. Can you please provide me the support please?

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LongHiker
Galactic Samsung Care Ambassador
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Monitors and Memory

@Yan1 I would contact Samsung support directly. I think that you may have to physically take the drive to them to have it reset. 

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LongHiker
Galactic Samsung Care Ambassador
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Monitors and Memory

@Yan1 I would contact Samsung support directly. I think that you may have to physically take the drive to them to have it reset.