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Original topic:

How to identify my monitor?

(Topic created: 09-25-2025 11:56 PM)
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An-Onimous
Asteroid
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Monitors and Memory

Hi all:

I have this monitor:
Samsung Monitor.png

Now, I have no idea what type monitor it is.
Have it for ages, so the box in which it came when I bought the monitor, is gone.
The backside has no sticker, nor has Menu an "About" option.
It is a Samsung 32", I think it is a LED monitor, with 1920x1080 resolution.
Could someone please tell me what type this is?

Also, since the very beginning, it had this pop-up at start, which goes away after about 15 seconds:
Samsung Monitor Pop-Up.png

I tried so much to get rid of it, but never managed to make it go away.
Silly me, I had forgotten about the Manual Booklet which I had put back in said box ... , so typical for me, having severe ADHD.
Could someone please help me to get rid of this pop-up, please?

Thank you in advance:
An

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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory

Do you have a picture thats not so close of the front and back.  I think its this one Screenshot 2025-09-26 031017.png

https://www.samsung.com/uk/support/model/LT32E310EX/XU/



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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory

Do you have a picture thats not so close of the front and back.  I think its this one Screenshot 2025-09-26 031017.png

https://www.samsung.com/uk/support/model/LT32E310EX/XU/



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


An-Onimous
Asteroid
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Monitors and Memory

@GaryB82 
This is the one, indeed, good sir.

Question, if I may:
I read the downloaded manual, but saw no solution to the pop-up?
Do you, perchance, know how to get rid of it, please?

Thank you for the support so far, good sir.
I truly appreciate it.

An.

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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory

Honestly I've never seen that before so I wouldn't have any information it.



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An-Onimous
Asteroid
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Monitors and Memory

@GaryB82 
Thank you, good sir.
This is what many told me as well ... how strange, isn't it?

Maybe someone else knows.
I hope so ... .

Thank you for your help.

An

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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory

That monitor was released back in 2014 so everything has changed 



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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