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SAMSUNG 49-Inch CHG90 Burn In

(Topic created: 11-02-2024 03:06 PM)
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userlCFBaOTCGF
Asteroid
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Monitors and Memory

Hello, there isIMG_3869.jpgIMG_3870.jpg visible burn in on my refurbished CHG90 monitor, what are my options?

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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory
The only option for burn in is a display replacement you would need to contact Support or take it to a certified repair center
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/service/locations/


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userlCFBaOTCGF
Asteroid
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Monitors and Memory

I thought any monitors over 42 inch have to be in home service?  Mine is 49 inch

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GaryB82
Galactic Samsung Care Ambassador
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Monitors and Memory
If you contact support with the link above they will either send someone out or have you send it in all depends on what they decide.


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meself
Honored Contributor
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Monitors and Memory
If under warranty I would contact Samsung care nit seen image burn in long time
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