Hi I recently brought a Samsung G5 27 inch curved monitor here in New Zealand and everything is going great but I can't help but notice that when I'm sitting close to the screen I can see horizontal lines across the image. If I'm leaning back in my chair I can't notice them but if I'm focusing while playing a game it's quite distracting.
They're not as nearly as noticeable when the display is white due to them being white but on colored images they really stand out. Could this just be pixels? this is my first curved monitor so I don't know if it's just visible pixels or an actual issue with the display.
If it is just the pixels, they really stand out without even getting close to the monitor. Any info would be great, thanks.
However, As your device is a non-US model, and this forum is focused on support for US products, information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured for: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
I am also curious if the S27CG552E monitor I have is ever going to receive a firmware update like most of the other variants of the same monitor in other parts of the world..
However, As your device is a non-US model, and this forum is focused on support for US products, information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured for: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
