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05-25-2025
08:51 AM
(Last edited
06-04-2025
03:10 PM
by
SamsungCaleb
) in
I have a 49 inch ultra wide monitor that produces lines on start up. Once the monitor is on for a while the lines go away and the monitor works fine. Im not sure what's going on.
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05-25-2025 02:04 PM in
Monitors and MemoryHello! Thank you for reaching out! This does seem pretty strange. The only recommendation would be service for this. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.

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05-25-2025 02:04 PM in
Monitors and MemoryHello! Thank you for reaching out! This does seem pretty strange. The only recommendation would be service for this. Depending on your warranty, you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
