Original topic:

Note 20 ultra abruptly / randomly going to lock screen

(Topic created on: 2/22/21 11:14 PM)
userL7ffXROQ6x
Asteroid
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Note20

My Note 20 Ultra randomly goes to lock screen, while I'm using the phone. I could be doing anything...on a web page, using an app, YouTube...anything, and it locks. Has this happened to anyone. Any solutions? 

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userL7ffXROQ6x
Asteroid
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Note20
Hey guys, I wanted to quickly hop on here and let you know I had the same issue but I fixed mine. What I'm going to say might fix your issue as well probably. It has to do with the Bixby routines. If you go in and switch off the Bixby routine and also take the Bixby routine off The Trusted list on your settings. You should fix the Locking issue. Let me know how this works out.
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