Note20

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Phone always struggle to run a game.

Posted by 12-16-2022 09:21 AM in Note20

I am using a note 20 ultra, and the phone always have stuttering issue when I play a game call deemo 2, where is literally a piano game.... View Post

12-16-2022 10:51 AM

Hello, We understand how frustrating it is when you are unable to enjoy your game play. Is Deemo ... View Post

How can i make gifs?

Posted by 12-16-2022 10:13 AM in Note20

How do you make gifs View Post

12-16-2022 10:33 AM

Hello, We know how much it is to send a GIF to someone. This feature is built right into the Gall... View Post

Unable to resize the magnification window

Posted by 12-15-2022 07:13 PM in Note20

The magnification tool was useful. Now the size of the magnification window is no longer adjustable. You can't even stretch it... View Post

12-16-2022 08:40 AM

Thank you. I usually use it in full screen, and I've used it for so long, I never would have thou... View Post

Unable to cut/paste images in the Verizon+ Message app

Posted by 12-16-2022 04:51 AM in Note20

Hi All, I updated my Note20 Ultra yesterday and immediately noticed that when you copy and image from an app or website and try... View Post

Update to Android 13 break ANT support

Posted by 12-14-2022 07:03 AM in Note20

After the Android 13 update the ANT+ stop working. I can't connect any sensor. Any suggestion? ... View Post

12-14-2022 08:28 AM

I apologize, but you have reached technical support for products manufactured for usage in the Un... View Post

camera orientation on photos

Posted by 12-13-2022 07:23 AM in Note20

I am having issues with my camera orientation My phone is locked on portrait mode but whenever I take photos in portrait or vertical standing... View Post

12-13-2022 09:18 AM

@userUEvUsNbP96 The camera is always going to do the correct thing regardless if display is l... View Post

Note 20 Android 13 issues with parental control app

Posted by 12-13-2022 07:23 AM in Note20

Hello, My child has a Note 20 with a parental control app installed on the phone (tried to name it in this post, but Samsung won't allow me... View Post

12-13-2022 07:54 AM

You may also clear the app's data and cache (reset it) if you have all the account information to... View Post

S pen keeps disconnecting

Posted by 12-07-2022 09:28 PM in Note20

My S pen keeps disconnecting it self, any ideas why and how keep it from disconnecting automatically? ... View Post

12-11-2022 10:21 PM

Any fix on this yet ? Is it related to air gestures ? View Post

Phone vibrates everytime I unlock it

Posted by 12-11-2022 04:29 PM in Note20

I have a note 20 and everytime I unlock my phone it vibrates and I have no notifications. Wondering if someone else has the same issue. View Post

12-11-2022 04:36 PM

Settings>>sounds and vibrations>>system vibrations>>see if touch interactions is on or off. View Post

DND during busy calendar events

Posted by 12-10-2022 03:36 PM in Note20

Finally got the new update. Still very disappointed that with new modes and stuff that we don't have the ability through Samsung to set up... View Post

12-10-2022 04:43 PM

Maybe as a native thing, but if Tasker, Macrodroid, etc can figure out how to do it don't we thin... View Post

AR Emojis won't update since recent update

Posted by 11-26-2022 09:48 PM in Note20

Since I updated my phone yesterday, my AR emojis won't update. Also, I do use the call background AR but since the update that too doesn't... View Post

12-10-2022 12:23 PM

Hey there! I can definitely understand how frustrating it is when your device isn't working how i... View Post

Not able to get in Recovery Mode - Note 20 Ultra 5 G - Android 13

Posted by 12-07-2022 05:24 AM in Note20

40 seconds ago in Note20 I want to clear the phone cache, but... View Post

12-07-2022 10:25 AM

With the phone off, I hold volume up & power button until the recovery menu appears. That seems t... View Post

After SW upgrade, phone stuck in "Phone is starting" ( Previous message deleted?)

Posted by 12-05-2022 04:57 AM in Note20

Hello After SW upgrade this morning, home screen stuck in "Phone is starting...". Apps are running in the background and i can scroll... View Post

12-07-2022 07:19 AM

Wait, does your phone still have that dedicated Bixby key? Separate from the power? View Post

Pin Windows option not available

Posted by 12-06-2022 10:26 PM in Note20

Why did the options in the recent view changed. I use to be able to tap the icon on top of the recently viewed and select the option to lock... View Post

12-06-2022 11:05 PM

It's still there, go under security and privacy then turn off then back on the pin window option.... View Post

Dolby Atmos Messes with Music Volume

Posted by 11-02-2022 09:20 AM in Note20

Galaxy Note 20 Ultra, OneUI 4.1, Android 12, last Android update October 10th 2022. When Dolby Atmos is turned on, for all the music which has... View Post

12-06-2022 08:20 AM

Configuring Dobly Atmos as "Music" solved the described problem. In my opinion, "Auto" should hav... View Post

How can I optimize my screen touches?

Posted by 11-29-2022 05:55 PM in Note20

I have to close my screen to get to the next screen I'm nor understanding on how to optimize it to be up to date with this new update View Post

12-06-2022 06:53 AM

De nada. If you feel my solution was the best fit, please consider accepting it as a solution! View Post

Unable to get rid of Voicemail notification

Posted by 12-03-2022 04:49 PM in Note20

I've tried everything but I can't get rid of this vm notification. Please help. 😁 ... View Post

12-06-2022 03:45 AM

I use youmail also, but prior to that, I had the same annoying voicemail notification. You actual... View Post

Google switching into Drive Mode randomly

Posted by 12-03-2022 05:04 PM in Note20

Has anyone had a problem with Google starting to switch their phone into drivers mode unexpectedly. I've been walking... View Post

12-06-2022 03:33 AM

You can try going to Settings / Connected Devices / Android Auto, and then changing the "Start An... View Post

Crashing apps and other issues on Note 20 ultra 5G

Posted by 12-04-2022 06:22 AM in Note20

I have a note 20 ultra 5G unlocked on Verizon. I recently ran into a problem where a few of my apps just kept on crashing and some were just... View Post

12-05-2022 07:44 AM

It's been two days and I was having pretty much the similar problems as you. Of course I don't ge... View Post

Full Screen app settings missing?

Posted by 10-23-2022 06:09 PM in Note20

I have a Samsung Galaxy note 20 ultra. I noticed I'm missing some settings to force apps to full screen. There used to be an enlarged button if... View Post

12-05-2022 06:04 AM

I have same issue , I only have one app in full screen list and when I search an app it finds not... View Post

Note 20 ultra poor Wi-Fi connectivity and apps do not update automatically

Posted by 11-30-2022 08:02 PM in Note20

Half the time internet connectivity sucks on Wi-Fi and have to turn it off to use apps that use the internet. Google play apps won't download... View Post

12-04-2022 12:48 AM

Don't know what it is about this phone in particular but the apps have never automatically update... View Post

Attempting to active ESIM on AT&T via QR Code Note 20 ultra 5g (SM-N986U)

Posted by 11-20-2022 10:59 AM in Note20

Attempting to active the esim on At&T via qr code. Every time it giver me and error. (Unknown error occurred). I tried... View Post

12-02-2022 11:57 PM

I took my phone to the AT&T store and they said that they no longer support this phone SM-N986U ... View Post

Bluetooth keeps connecting and disconnecting

Posted by 11-30-2022 01:57 PM in Note20

My bluetooth keeps connecting and disconnecting. Opens in new window ... View Post

12-02-2022 12:11 PM

Hello, We understand how frustrating it is when the Bluetooth will not stay connected. The articl... View Post

Would like to block message/sender from sms banner

Posted by 11-30-2022 02:05 PM in Note20

Please allow blocking text message/sender from notification banner instead of opening message then tapping block. The sender can see if we have... View Post

12-02-2022 11:08 AM

Hello @liz24, We understand how frustrating the spam text messages are. You do not have to op... View Post

Music share feature on Samsung Note disconnecting mid-song

Posted by 12-01-2022 03:02 PM in Note20

I use the music share option on my Note 20 often and it has always worked fine until the recent update. Now it will stop and disconnect at random... View Post

12-02-2022 10:45 AM

Hello, We understand how frustrating it is when your music just stops playing. Have you tried the... View Post

Freezing; Emergency Alarm after; screen timing out after Android 13 update

Posted by 11-30-2022 06:32 PM in Note20

I have the Note 20 ultra and since I have updated my phone froze, side button went off with an emergency alarm sound while on the phone which was... View Post

11-30-2022 06:41 PM

Thx! View Post

ISSUES AFTER ANDROID 13

Posted by 11-30-2022 07:51 AM in Note20

For those having bug issues after updating to One UI 5.0 (Android 13), if you haven't already done so, please try to clear the phone cache... View Post

11-30-2022 10:02 AM

Haha! I do whatever will work! View Post

Unable to send or receive emails in Gmail from my friends?

Posted by 11-26-2022 12:20 PM in Note20

What should I do when I can't receive or send Gmail to my friends.? Opens in new window ... View Post

11-29-2022 01:44 PM

Thanks. View Post

Adjusting video playback speed

Posted by 11-28-2022 06:27 PM in Note20

I noticed there is no way to adjust the playback speed for videos in either the Samsung video or gallery app. It would have been really useful to... View Post