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userlFiGRfAVj4
Constellation

Gboard keyboard not syncing dictionary

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Screenshot_20170910-214258.jpg

 

 For whatever reason this option is grayed out, I read online that it could be due to the fact that we have secure folder on our phone. To be  Honest I can't even find where  The secure folder is located to uninstall it to try and see if that fixes the issue. Anybody else have a Verizon note 8 that is having the same issue as in the screenshot above?

1 SOLUTION

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Supernova

Re: Gboard keyboard not syncing dictionary

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@usersOYmnbhwQO, alright, great. Go to Settings > Cloud and Accounts > Google > Toggle "Sync App Data" on.

 

This should help a bit with syncing your data.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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20 REPLIES 20
userHdsOFhkbXS
Constellation

Re: Gboard keyboard not syncing dictionary

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Mine is doing the same thing, I haven't stuff into it yet, but it says devices with G Suite or Android for work profiles can't sync, so this could be part of the Knox security model tied in with Android. I'll reply back if I find anything out.

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userlFiGRfAVj4
Constellation

Re: Gboard keyboard not syncing dictionary

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Thanks

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Bigish1225
Asteroid

Re: Gboard keyboard not syncing dictionary

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so how do I fix this? please

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Supernova

Re: Gboard keyboard not syncing dictionary

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Have you tried this, @Bigish1225?

@usersOYmnbhwQO, alright, great. Go to Settings > Cloud and Accounts > Google > Toggle "Sync App Data" on.

 

This should help a bit with syncing your data.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Reply
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Supernova

Re: Gboard keyboard not syncing dictionary

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Hey, I just wanted to reach out and see if you were able to attempt this step. If this helped, please let us know!

 

If there is anything else that we can help with, our community will be happy to help. 🤓


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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horse2water
Galaxy

Re: Gboard keyboard not syncing dictionary

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I don't think you can uninstall SF but you can disable it in the app drawer.

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userlFiGRfAVj4
Constellation

Re: Gboard keyboard not syncing dictionary

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That's unaccounted. Samsung really needs to address this

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Supernova

Re: Gboard keyboard not syncing dictionary

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Do you have a Google account tied to your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userGbS28JWSyR
Astronaut

Gboard keyboard not syncing dictionary

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go to settings>security>secure folder>show secure folder
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