Bluetooth pairing fails

[richards1052]

I have a Samsung Smart TV.  When I try to pair Bluetooth devices the scan does not find the device. I've tried this on multiple devices. It fails for all of them. The devices are all on pairing mode when I start the scan.

Pls give me some suggestions on how to fix this.

[realaud]

On another post, one of the moderators said that not all BT devices can pair with all TVs. Check your manual for compatibility.

[Werds]

I can't get my phone to pair up with my insignia TV

[richards1052 · Accepted solution]

I figured out the issue. For some reason, the TV Will not pair with a device (eg earbuds) if they're currently connected to another device (eg phone). You have to disconnect before the TV can Find the device & pair.

[realaud]

Yes, this is correct, you cannot initially pair a device that is in active use. Devices that allow multiple connections can be connected at the same time, but must be paired to new devices when not in use by another device.