JUMP TO SOLUTION Solved

Original topic:

Cracked Diffuser Plate - Need part

(Topic created: 02-08-2023 11:33 AM)
1354 Views
madcourier
Constellation
Options
Projectors & Other TVs

The diffuser plate in my UE50 has several cracks in it due to overheating led strip. Ive been looking to try and purchase a replacement plate but cannot find any information where to purchase. Any help would be appreciated.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' website at http://www.samsungparts.com. However, based on the information you provided, it looks like you may have purchased the television in the UK.  Our community would have very limited information on international devices and models. I would recommend reaching out to a support team in your area to obtain information on where replacement parts could be purchased in your region. 

 

 

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' website at http://www.samsungparts.com. However, based on the information you provided, it looks like you may have purchased the television in the UK.  Our community would have very limited information on international devices and models. I would recommend reaching out to a support team in your area to obtain information on where replacement parts could be purchased in your region. 

 

 
0 Likes
Reply