Original topic:

Cracked Diffuser Plate - Need part

(Topic created: 02-08-2023 01:04 PM)
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madcourier
Constellation
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Projectors & Other TVs

The diffuser plate in my UE50 has several cracks in it due to overheating led strip. Ive been looking to try and purchase a replacement plate but cannot find any information where to purchase. Any help would be appreciated.

 

 

 

 

 

 

 

 

 

 

 

 

 

 
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello, and Welcome to the Community! Most all parts for US products can be found on our parts' website at http://www.samsungparts.com. However, based on the information you provided, it looks like you may have purchased the television in the UK.  Our community would have very limited information on international devices and models. I would recommend reaching out to a support team in your area to obtain information on where replacement parts could be purchased in your region. 

 

 
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