Original topic:

Samsung Freestyle Bluetooth Connects but no sound

(Topic created: 11-20-2023 01:51 AM)
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Ikuartz
Constellation
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Projectors & Other TVs

I saw another post about this issue with a marked solution that was nothing but "the issue sorted itself out". Since this is no solution, and I and many others still have this problem, but are unable to comment on the other topic that is marked as solved, I open again this issue to ask:

Did anybody solve bluetoooth conectivity issues?

Intended behaviour: I connect my freestyle projector to my Samsung MX-T70 Soundbox as I did since February and it should work.

Issue: Bluetooth connection is established, but no sound comes from the soundbox.

What I tried:

1- Alternating sound output decides between projector and soundbox. Projector emmits sound, soundbox mute.

2- Using soundbox as output for other devices (cellphone and MacBook). Both working as intended, soundbox outputs sound.

3- Disconnecting and forgetting soundbox, resetting projector, removing from power outlet for 15 seconds, restarting, connecting to soundbox. Still no sound.

4- Factory reset of both the soundbox and the projector. Still no sound.

5- I tried turning on and off the microphone too. That worked one time, immediately after I did it. When I turned the projector on the other day, no sound from soundbox.

Possibly relevant information: this started happening after I used the Freestyle to project the MacBook screen via HDMI.

I also tried switching on and off all options regarding HDMI input/output of information such as extended ranges of thingies, e-ARC and other stuff, but that was neither effective, nor I think relevant.

I humbly accept any and all suggestions, and please, everyone that has this problem, let us know! It's not just a few people now.

15 Replies
Samsung_vnoguPz
Constellation
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Projectors & Other TVs

Cuando enciendo el proyector antes que la barra de sonido conecta pero no suena, mi soluciĆ³n fue encender la barra de sonido antes que el proyector, en mi caso asĆ­ hago que funcione tengo una barra Samsung T400. Alguien mĆ”s que pueda hacer la prueba para comprobar si estĆ” "soluciĆ³n" es constante creo que es la mĆ”s sencilla de las enlistadas en este post.

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Jsalaiza2024
Constellation
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Yo la hice con el mĆ­o, funciona bien, pero un par de dĆ­as vuelve a fallar. 

Yo ya lo reportƩ al soporte de samsung y me dicen que tengo que llevar el proyector a un centro de servicio autorizado, el tema es que apenas tengo un mes con Ʃl, y es extraƱo tener esta falla.

Juan Salaiza
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arthurwolf
Constellation
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Projectors & Other TVs

Same here...

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Ta8
Constellation
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Projectors & Other TVs

Same here. V E R Y frustrating. I guess I still can return the device since I bought it a couple of days ago. 

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Alexh93
Constellation
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Same issue here with freestyle gen 2. Bluetooth speaker worked perfectly for first two months but now there is no sound. Will try the mentioned procedures. Forgetting the Bluetooth device and pairing again did not help. Nor hard restart of freestyle. Will try unplugging cable next.

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Manuellegas
Constellation
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Same issue, triunfo those workarounds

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