Dish Network App Icon Missing

[userW71QHyUpKM]

Wife complained the Dish Network  Icon is missing on our 75" Qled.  I was finally able to get the receiver on screen but only shows as Source HDMI3 Unknown.  How do I download or find the Dish Icon? I did the icon search with no result,

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[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out, I understand how this can be frustrating with not having this showup. You can try the steps in the following link (https://www.samsung.com/us/support/answer/ANS00086202/#:~:text=From%20the%20Home%20screen%2C%20selec...)

If that does not help, you can try reconnecting the device to a different port. After that, you can try using a different HDMI cable to see if that helps. 

The last option you can try is to call into our remote management team at 1 (800) 726-7864 for further support.