Original topic:

Intermittent backlight issues

(Topic created: 05-08-2024 12:35 PM)
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userETF1V2oNdh
Constellation
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QLED and The Frame TVs

Hello community, I’m having periodic backlight issues on my tv where i get this dark zone on the top right of my tv, it’ll show up for a couple days and then disappear for a couple of days. Any thoughts on what the issue might be? Trying to avoid an expensive repair bill if I can repair it myself.

model: 

QN75QN90AAFXZA

IMG_2432.jpeg

1 Solution


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs
It appears your backlighting is going bad and needs to be replaced by a certified Samsung technician.
https://www.samsung.com/us/support/contact/


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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
QLED and The Frame TVs
It appears your backlighting is going bad and needs to be replaced by a certified Samsung technician.
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.