cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Is anyone having luck fixing this?! Error  125059

Reply
Loading...
Highlighted
Asteroid

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Samsung hasn't answered in a while.  I bought my TV last weekend! This is crazy! Hopefully they respond soon with a fix!

Reply
Loading...
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Same. Got my new TV yesterday. Used Prime and all good. Went to use today and wouldn't work. Cleared the cache. Did a hub reset and now it won't install the prime app.

Reply
Loading...
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

I have the same issue

 

TV: QN82Q70RAFXZA

Software: 1356

 

Couldn't open AppleTV app. After trying unplugging the TV and back on, I reset the Smart Hub. Frustrating to have lost all my apps and need to log in again. In the end this did not fix the issue. Obviously something has happened for so many people at the same time to have this issue. If there was a firmware release in the last 24 hours, then it is most likely that. If not, then there must be a server issue. Would be nice for Samsung to acknowledge that their customers are experiencing an issue they are most likely at fault for and are actively trying to resolve. 

Reply
Loading...
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Same problema here.

Q70T. 

Reply
Loading...
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Same TV same problem, one week old tv. 

Reply
Loading...
Highlighted
Asteroid

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Hey, it works now; I've just managed to install Prime app on my device.

Check your TV!

Reply
Loading...
Highlighted
Constellation

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

works for me as well

Reply
Loading...
Highlighted
Asteroid

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Did you restarted as Samsung suggested or it just started working properly?

Reply
Loading...
Highlighted
Asteroid

Re: Prime video, Apple Music and TV not working.

JUMP TO SOLUTION

Did you do something or it just started working normally?

 

Mine is still not working Smiley Sad

Reply
Loading...