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Original topic:

Help with update not working w/some apps

(Topic created: 10-25-2022 02:09 PM)
babygirl52
Astronaut
Options
Samsung Apps and Services
It seems the new update to my phone. Does not like some of my apps especially Facebook messenger. Can someone help me
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1 Solution


Accepted Solutions
Solution
Robin621k
Comet
Options
Samsung Apps and Services
With the device off, press and hold the Volume Up and Power keys. When the device turns on and logo displays, release both keys. Use the Volume keys to highlight wipe cache partition, then press the Power key. Continue using the Volume and Power keys to confirm your choice if prompted.
Then scroll to bottom press fix apps, this will take a little time.
Then reboot

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2 Replies
moe
Sun
Options
Samsung Apps and Services
Which phone do you have?
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Solution
Robin621k
Comet
Options
Samsung Apps and Services
With the device off, press and hold the Volume Up and Power keys. When the device turns on and logo displays, release both keys. Use the Volume keys to highlight wipe cache partition, then press the Power key. Continue using the Volume and Power keys to confirm your choice if prompted.
Then scroll to bottom press fix apps, this will take a little time.
Then reboot