cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

I need help with Samsung account verification

JUMP TO SOLUTION

 I recently bought an s10 when I set it up I gave it my google account but it auto set my Samsung account as the same email. I don't have that e-mail anymore and have had no access to it for like 4 years. I cannot verify my account to set up any sort of payment or use any of Samsung account features

 

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Moderator
Samsung Moderator

Re: I need help

JUMP TO SOLUTION

I'm not sure which path you are taking. This is the path I followed to remove the account:

 

 

 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
3 REPLIES 3
Highlighted
Samsung Moderator
Samsung Moderator

Re: I need help

JUMP TO SOLUTION

Have you tried going to Settings>Accounts and Backup>Accounts. Then select the account you want to remove. Select the three dots to open a menu for more options. There should be an option to remove the account. Then just sign in or create the account you want.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Astronaut

Re: I need help

JUMP TO SOLUTION

what 3 dots 

when i try to click on my samsung account i just get log in and i cant do the pass it says i have to reset it but i cant get into the email

 

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: I need help

JUMP TO SOLUTION

I'm not sure which path you are taking. This is the path I followed to remove the account:

 

 

 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...