Samsung Sound App Connection Error

GrimReaper4383 · 3 weeks ago

All I get is a connection error when I try to pair it with this app! Model is HW-S800D. Yes, it has the latest update which is 1050.4.

Samsung_Moderator · 3 weeks ago

Hello @GrimReaper4383, thank you for checking in with the Community. I just have a quick question are you referring to the SoundAssistant App?

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

GrimReaper4383 · 3 weeks ago

It's the new app that Samsung released 2 months ago. Here's the link to it.

https://play.google.com/store/apps/details?id=com.sec.android.av.samsungsound

Samsung_Moderator · 3 weeks ago

I recommend submitting an error report after replicating the issue.

Samsung Members app > Get help > Send feedback > Error reports

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Samsung Sound App Connection Error