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Original topic:

Sengled light strips stop working with smartthings

(Topic created: 08-24-2023 11:05 PM)
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userZPR3IExitc
Constellation
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Samsung Apps and Services
All of my Led light strips stop working with smartthings. They lost connectivity and I couldn't reconnect them. I tried to reset them and they won't even get picked up by smartthings. Anyone else has this problem?

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello there! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/  Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404 or by email at support@smartthings.com.

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Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello there! Welcome to the community! Because there are so many variables to consider, we recommend that you submit your query in our Smart Things forum, detailing what products are being utilized, including their model numbers, and what the general end objective is, so that our experts can investigate further. https://community.smartthings.com/  Additionally, you're welcome to contact the Smart Things Team at, 1-866-813-2404 or by email at support@smartthings.com.

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