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2 weeks ago (Last edited 2 weeks ago ) in
A Series & Other MobileHi dear Community,
I recently got a SmartTag2.
I like the option to use the SmartTag button to control your smart home devices.
In my case I set the button to switching my lights on/off.
When setting it up, everything worked perfectly.
However, afterwards it works only sporadically.
Sometimes, when I press the button, I get 3 beeps in an ascending pitch, which is repeated 3 times.
I have no idea what it means but I assume that it cannot connect to my phone.
For example, when my phone is in airplane mode, I get these beeps as it cant connect - and that makes sense. But I also get it when I am not in airplane mode.
Maybe it has something to do with the Samsung SmartThings App? Sometimes I have to open it for the tag to somehow reconnect (quite annoying to do this).
And sometimes, I get the beep that everything should work (two short beeps), but nothing happens.
My first question - is there any manual that gives an explanation to what the different beeps mean?
Actual question - how do I need to set up phone/smartthings app/ smarttag to optimally work?
Thanks!
P.S. Bonus information: when I get these three beeps, I also cannot connect to the tag via my phone = cannot locate it, cannot make it ring. However, the "Find my Phone" option (pressing the button twice) always works for me, strangely.
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2 weeks ago in
A Series & Other Mobile![](/skins/images/E443D425DF8543D961D4EF89B4B6CE2D/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/E443D425DF8543D961D4EF89B4B6CE2D/responsive_peak/images/icon_anonymous_message.png)